April 9, 2024

To:
All Toronto Paramedic Services Staff

From:
Bikram Chawla, Chief

Thank you for your support of the 2023 United Way Employee Campaign. Toronto Paramedic Services raised an impressive $53,024 last year! Your generosity helped the City of Toronto exceed its fundraising goal by raising $2,343,301 for the United Way of Greater Toronto.

Because of your outstanding efforts, Toronto Paramedic Services was recognized with the Outstanding Employee Engagement Award in the large Division category. Your generous contributions have and will continue to help make a positive difference in our communities.

A special thank you and congratulations to Divisional Ambassadors Sheryl Jackson, Lee Patterson, and Peter You, who were recognized with the Ambassador of the Year Award.

Thank you again for working together as “One City, One Team, One Campaign” in support of the United Way. You can learn more about the United Way, and the valuable work they do, on the intranet.

Sincerely,

(Original signed by)
Bikram Chawla

We are proud to announce that Toronto Paramedic Services’ Communications Centre has been re-certified as an Accredited Centre of Excellence (ACE) by the International Academies of Emergency Dispatch (IAED) for the sixth consecutive time. The IAED is the standard-setting organization for emergency dispatch services worldwide.

Accreditation is a formal acknowledgment of the hard work and commitment from all Communications Centre staff in providing exceptional service to the community. The three-year accreditation process includes the comprehensive review of over 480 calls per month for compliance with IAED Performance Standards, which require dispatchers and call takers to achieve a high level of proficiency.

Centres that earn ACE status have demonstrated consistent performance, thorough quality assurance processes, and a commitment to data-driven continuous improvement.

On behalf of the entire Service, thank you to our Communications Centre staff for your dedication to our community – it is your work that has helped us achieve this success.

Congratulations on this outstanding recognition!

Sincerely,

(Original signed by)                                     (Original signed by)
Bikram Chawla                                             Michael Wionzek

Today (December 18th, 2023)  I had the honour of joining members of the Senior team and our partners from TCEU Local 416, to judge the winning station from each district for the city-wide Holiday Station Decorating Challenge.

I want to take a moment to acknowledge the time, effort, and teamwork that everyone devoted to their station designs. It was incredibly touching to witness your collaborative creativity (and humour!) come to life. You have clearly displayed an impressive amount of holiday spirit and pride in your work.

I can say that for myself and for all the other judges, this was an incredibly difficult decision! Congratulations to 14 Station, which took home the top spot and will soon receive a trophy, generously donated by Local 416, to recognize their achievement.

A very big thank you to Superintendent Ilka Barniske for her dedication and commitment to leading this truly special event.

Please check out all the great photos below.

Happy Holidays!
Bik

On December 11, judges from each district made the rounds to vote on the best holiday-decorated station. Paramedic staff showed their spirit by coming up with some creative ways to show their excitement for the holiday season. The judging teams, which consisted of Paramedic staff, union representatives, and members of senior management, had the honour of selecting the best decorated station (one per district). Congratulations to Stations 14, 23, 37, 57, 54, and 45! A basket of goodies and a congratulatory card was left at each winning station. Next Monday, December 18, the judges will decide which station claims the top contest spot!

UPDATE:

Thank you to everyone who submitted their name for the Toronto Maple Leafs Alumni game taking place on Saturday, November 25, 2023. Seven individuals will represent Toronto Paramedic Services, alongside our emergency services colleagues from Toronto Police and Toronto Fire Services.

Congratulations to Stacey Ritter, Brie Simmons, Patrick Lemay, Caitlin Tuckey, Scott Rumble, Matt Carson, and Jennifer Neilson whose names were chosen by random draw. (Alternates were chosen for each position and those names will be shared should they be called upon to step in for the game).

Please consider joining us at Scotiabank Pond (57 Carl Hall Road, North York) at 14:00 on November 25 to cheer on your colleagues in this unique game experience! Tickets are free and seating is on a first-come, first served basis.

Take care,

Jamie Burnett (he/him)
A/ Deputy Chief
Program Development and Service Quality

Maple Leaf Sports and Entertainment has extended a unique opportunity to Toronto Paramedic Services staff members. On Saturday, November 25, 2023, the Toronto Maple Leafs Alumni (TMLA) team will take on members of Toronto’s Paramedic, Police and Fire Services. The friendly on-ice game against TMLA players, including Wendel Clark, Steve Thomas, Gary Leeman, and more, takes place at Scotiabank Pond (57 Carl Hall Road, North York) from 14:00-16:50.

 Seven (7) off-duty Toronto Paramedic Services representatives with hockey experience will be invited to take part in this exciting event as follows:

• On-ice Players – 5
• Coach – 1
• Trainer – 1

Please note the following requirements:

• On-ice Players: must have their own complete set of hockey equipment, as well as knowledge of rules and experience playing hockey.
• Coach: must have knowledge of rules, and experience coaching hockey.
• Trainer: must be an operationally fit Paramedic to support first aid needs of players from Toronto Paramedic, Police and Fire Services. 

If you’re interested in taking part in this opportunity, please fill out the online survey which can be accessed by clicking HERE

All entries must be submitted by no later than 23:59, on Sunday, November 5, 2023. Please note that only one (1) submission will be accepted per person.

Participants for each category will be chosen via randomized draw, and notified via phone on Monday, November 6, 2023.

Take care, stay safe and stay positive!

 Jamie
A/Deputy Chief, Program Development & Service Quality

From Monday, Oct. 23 through Sunday, Oct. 29, first responders who show a badge or valid ID can enjoy a free medium sub with the purchase of an additional medium sub. Any sandwich is up for grabs, including the limited-time Thanksgiving Turkey Sub. This offer is valid at ALL locations across Ontario, including the Firehouse Subs restaurants in Toronto.

On behalf of Firehouse Subs, THANK YOU for your service and dedication to making your community safer!

FIRST CORRECT ANSWER SUBMITTED TO TPSFEEDBACK@TORONTO.CA WINS
Download, (right click – save image) print, complete the game, take a picture
or scan your game and email it to TPSFEEDBACK@TORONTO.CA

Thank you for playing Sudoku with us.

FIRST CORRECT ANSWER SUBMITTED TO TPSFEEDBACK@TORONTO.CA WINS
Download, (right click – save image) print, complete the game, take a picture
or scan your game and email it to TPSFEEDBACK@TORONTO.CA

Thank you for playing Sudoku with us.