On March 20, 2024, Toronto Paramedic Services will be implementing a six sector dispatch model, fully aligned with Operations. This dispatch model is designed to better balance unit distribution among sectors and improve sector EMD workload, situational awareness and communication between EMDs and Paramedics.

The Six Sector Dispatch Model will go live on March 20, 2024, at 06:00.

This change involves the creation of two new dispatch sectors and radio channels – North Central (D5) and South Central (D6) – as well as a redistribution of stations to fully align the new dispatch sectors and Operations district boundaries. D5 will now provide geographic coverage in addition to existing Special Operations responsibilities.

Additional information will be distributed in the coming weeks and staff will have the opportunity to participate in a practical refresher training session.

If you have any questions, please speak with the on-duty SCS or email emscommedqi@toronto.ca.

Sincerely,

(Original signed by)
Michael Wionzek